Important Info | Hollows Ink

TERMS & CONDITIONS

Please read the following carefully prior to making an appointment.

A deposit is required to secure a booking. All deposits are non-refundable.
Clients must provide accurate contact details when booking to ensure clear communication.
If a client fails to show up for their appointment without prior notice, their deposit will be forfeited.
Rescheduling must follow the studio’s rescheduling policy (see Section 6).
If a client chooses to end their appointment early for any reason, 60% of the artist’s day rate will be charged unless otherwise agreed.
If a client is late to an appointment—including consultations scheduled at a specific time—their artist may choose to reschedule or cancel the appointment.

Our studio maintains strict hygiene standards to provide a safe and clean working environment for our artists and clients.
Clients acknowledge that any infection resulting from improper aftercare is their responsibility. Hollows Ink Limited and its staff are not liable for any claims arising from failure to follow the provided aftercare instructions.
Any touch-ups required due to improper aftercare will be charged accordingly.
Clients must confirm that they do not have a heart condition, epilepsy, HIV, Hepatitis, or any other blood-borne diseases, that they are not a haemophiliac (bleeder), and that they are not under the influence of drugs or alcohol at the time of their appointment.
We will not tattoo anyone who is pregnant or breastfeeding.
Clients must acknowledge that they do not have any physical, mental, or medical impairment/disability that may affect their well-being as a direct or indirect result of receiving tattoo-related work during their appointment.

We will not tattoo anyone under the age of 17.
Clients who are 17 years old must have their parent or legal guardian sign a consent form in-studio for each new project started.

Touch-ups are offered free of charge within 3 months of the initial tattoo, provided proper aftercare was followed.
We do not provide free touch-ups on hands due to the nature of the skin. Clients must acknowledge that touch-ups for hand tattoos will be at their own expense.

Clients must review and approve their design before the tattooing process begins.
Any requested changes must be made before the appointment or may result in additional charges.
All work produced by our artists is their intellectual property unless otherwise agreed in writing.
We do not provide designs over social media for protection purposes—please do not request them. Clients who wish to see their design can ask their artist, who will arrange an in-studio consultation.
We allow up to one hour on the day of the appointment for clients to sit down with their artist and make any necessary modifications to ensure the design suits their needs.
Clients must disclose if their design is intended as a cover-up for an existing tattoo. Failure to do so may result in the cancellation or rescheduling of the appointment.

We require at least 48 hours' notice if a client wishes to reschedule.
Clients may reschedule once before their original deposit is void and a new one is required.
If a client reschedules but does not determine a new appointment date, their deposit will be void if the new appointment is not scheduled within a reasonable timeframe.

Clients must arrive well-rested, hydrated, and having eaten before their appointment to ensure they can sit comfortably during the tattoo session.
Clients should shower before their appointment to maintain proper hygiene.
Clients should wear appropriate clothing that allows easy access to the tattoo area.
If you are feeling unwell or have any medical concerns, please contact the studio before your appointment to discuss rescheduling.
Clients must notify their artist prior to their appointment if they wish to proceed with numbing cream. The appointment will be moved forward by one hour to allow enough time for proper application in-studio and for the cream to take effect.
Clients must acknowledge that arriving with numbing cream already applied could result in their artist rescheduling or cancelling the appointment. We will not tattoo an area with EMLA cream on it.
Clients must confirm that they do not have any heart conditions that could be negatively affected by ingredients in the numbing agent.

Hollows Ink Limited reserves the right to refuse service to any client for any reason.
Our artists will not proceed with a tattoo if they believe the design, placement, or circumstances are inappropriate or unsafe.
Clients who exhibit disrespectful, aggressive, or inappropriate behavior toward staff or other clients will be refused service.
If a client arrives under the influence of drugs or alcohol, their appointment will be cancelled without a refund.
We do not tattoo individuals who are pregnant or breastfeeding.
Any attempt to bypass studio policies or request services that go against our ethical guidelines may result in refusal.
Clients must leave if asked to do so by a staff member of Hollows Ink Limited for any reason.

Clients will receive detailed aftercare instructions following their appointment. It is their responsibility to follow these guidelines to ensure proper healing.
Failure to follow aftercare instructions may result in complications such as infections or poor healing. Hollows Ink Limited is not liable for any issues arising from improper aftercare.
Clients should keep their tattoo clean and moisturized using recommended products provided by their artist.
Avoid swimming, soaking, excessive sun exposure, or strenuous activities that may affect healing during the first few weeks.
Do not scratch, pick, or excessively touch the tattoo as it heals.
Clients should reach out to their artist if they have any concerns about healing or require further guidance.

Clients must acknowledge that tattoos performed by apprentices are not held to the same standard as those completed by fully qualified artists.
Apprentice work may be offered at a discounted rate to reflect the learning process.
Apprentices reserve the right to refuse certain designs based on their current skill level.
Clients must understand that getting tattooed by an apprentice comes with certain risks, including but not limited to: excessive skin trauma, potential scarring, uneven line work, or the final result differing from their original vision.
It is the client’s responsibility to research their artist and ensure they are comfortable with the apprentice’s portfolio—especially if requesting a design outside the apprentice’s expertise.
Clients will be informed if an apprentice is attempting a new technique or style and must acknowledge that the final result may not meet their expectations.